22,805 Visits. 5,172 Faults Found.
What 2025 Taught Us About Water Safety
A year of protecting people, ensuring compliance, and helping organisations take confident control of their water systems.
These aren't just impressive numbers. They represent a year of supporting clients in protecting their people, staying compliant, and taking confident control of their water systems.
At Hydraclean, 2025 wasn't about ticking boxes. It was about showing up, doing things properly, and helping organisations across the UK manage real risk in real time.
Here's what the year looked like, and what it signals for the future of water safety.
A Year on the Road: Zero Shortcuts
Our engineers covered nearly two million miles, the equivalent of circling the globe 79 times. Across 22,805 site visits, we supported clients with ongoing compliance, risk assessments, one-off works, and reviews. Every visit reinforced a simple truth: robust water hygiene isn't about reacting. It's about systems that work.
Legionella in Focus: Targeted Testing
Controlling Legionella risk remains a core compliance challenge. This year, we carried out over 10,000 Legionella samples, plus thousands more for potable water and chemical analysis. In total, 22,727 samples were taken across a range of sites, helping facilities teams stay ahead of microbiological growth, corrosion, and scale.
Practical Compliance: Issues Addressed
Compliance should never just live on paper. In 2025, we identified 5,172 system faults during our visits, highlighting the importance of consistent monitoring, timely reporting, and expert-led remedial work through our water hygiene services. When issues arise, the goal isn't to assign blame; it's to act quickly and keep people safe.
Client Feedback: Service That Delivers
Compliance is a technical space, but service is human. Our clients continue to emphasise the value of clear advice, responsive support, and engineers they can trust.
"Very friendly and helpful engineers."Arcadis LLP
"Robert is great and always available for advice."Malmaison & Hotel Du Vin
"Great service and the portal is very helpful, thank you."Brewery Square
From One-Offs to Long-Term Support
The trend is clear: more organisations are investing in structured, long-term compliance. For those who need one-off support, speed and clarity still matter, and we're here to provide both.
- 18,057 Ongoing contract visits
- 3,336 One-off task completions
- 1,015 Full Legionella risk assessments
Looking Ahead: From Reactive Compliance to Confident Control
2025 showed us what's possible when compliance becomes part of everyday operations, not just something to prepare for before an audit.
What Made the Difference
As we move into 2026, Hydraclean remains committed to supporting people and systems, helping organisations move from reactive responses to confident control.
Need Support in 2026?
Let's Start a Conversation
If you're responsible for keeping water systems safe and compliant, whether across one site or many, we're here to help.